[Closed] River Where the Moon Rises - there are bullies on the Disqus Comment section

I see blocked users on the comment section of Disqus and my comments are all deleted. None of the comments are against policy. I am being bullied by users on the site. I left Disqus for a few years because of hateful comments telling me to die. I don't want to let bullies have it their own way.

Look at the screenshot below. Anyone explain why my comments were deleted?



  • Offizieller Kommentar

    Hi smywu_66, we replied to your cross-posting on Discussions, but in case you missed it, here is our reply: 

    The comments section on Viki is powered by Disqus. To ensure Viki remains a safe space for all Viki fans, we use a combination of Viki’s and Disqus’ filters to comb through all comments in order to catch anything that shouldn’t be posted. Such automatic filters are sensitive and can sometimes wrongly identify comments that are not in violation of Viki policies.

    As a result, your comment(s) might have been picked up by these filters and sent to the moderation queue (not deleted), pending action from the Viki team. Don’t worry, we review this section often, and your comments should typically be published within 24-48 hours as long as it adheres to our Comment Policy.

    For more information about this, have a look at Why was my comment deleted?

    Your secondary comments (those in your screenshot) were removed as they were posted as a means to test the moderation system instead of actual comments for the show. We also see that you have removed your original comment on your end ("Why is the ratings so low? For Korean dramas on Viki, a rating of 8.3 means the drama is unwatchable! I have seen the first 6 episodes and I find it good so far. Anyone know?") and hence it is not showing up on the comments section itself. 

    We hope this clarifies. 

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