Beantwortet

[Solved] I can´t access the videos

I cannot access the videos.  I keep getting this message: 

Sorry. There was an error loading this video

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I have a Chromebook but have not had prior problems.

2

Kommentare

  • Offizieller Kommentar

    Hi all,

    We were experiencing some issues earlier yesterday, which have since been fixed by our engineers. We sincerely apologize for any inconvenience that might have been caused.

    1. If you were logged out of your account and could not log back in, please try logging in once again. Refer to this if you need help logging in.

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    Otherwise, please send more details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

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    The Viki Team

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  • Same here, I tried every single video but I cannot access any videos

    1
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  • This is happening to me too. I was watching the untamed but when I went to the next episode I got the "Oh no something went wrong page" so I reloaded it, tried logging in and out, changing browsers, and restarting my computer now I am getting a page that says "sorry there was an error loading this video" 

    0
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