1. Help Center
  2. Community
  3. Community Forum

where is my continue watching tab for my computer windows 10?

Avatar
suzzette90_602
Folgen

I sometimes go days in between continuing watching a drama. There is no tab to click on to continue watching . If I do not remember the correct title I cannot find the drama I was watching. When I use my TYV there is that option to click on continue watching but not on my computer W. Why???????

0

Kommentare

1 Kommentar
Sortieren nach Datum Stimmen
  • Avatar
    Michelle (CX)

    Hello,

    Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

    To make sure this is not a browser issue can you please try the following?

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account
    5. Check that you are logged into the same account on all your devices
    6. Try again from another browser (eg. Chrome/Firefox/Edge/Safari)

    Are you still experiencing these issues? If so, could you please share with me the following information?

    • Browser version and operating system. Click here to see all related information
    • Is Continue Watching missing on any browser you use?
    • Are you able to see your Continue Watching list via this link?
    • A screenshot of your homepage with the missing Continue Watching section.

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

    0
    Aktionen für Kommentare Permalink

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Sie haben nicht gefunden, wonach Sie suchten?

Neuer Post