Beantwortet

[Closed] The Viki App is not available in Google TV (Chromecast)

I need help, I have a Chromecast with Google TV and I recently updated the Software to Android 12, that wasn't a problem, I was using the app normally but 2 days ago the VIKI app stopped responding, so I decided to delete it and install it back but I just found a message that said: "The device is not compatible with this version" which it doesn't make any sense since I've had the VIKI app for over a year now. Last VIKI app update was on October 24 but 2 days ago (October 29) the app stopped working, and now I cannot find it on the Google TV apps, I really hope someone could help me, thank you.

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Kommentare

  • Offizieller Kommentar

    Hi robbiegz0690_292,

    Thanks for writing to Viki Community Support with your concern.

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Thanks,
    Darl

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