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[Closed] Viki pass member

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byee220_237
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I have a paid subscription to Viki pass since 2019 - why does it tell me to subscribe when I have a subscription ? Thank you
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    Darl

    Hello Everyone,

    Thanks for writing to Viki Community Support with your concern.

    byee220_237, as this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    simpsonautumn71_359, we've seen your ticket on the Help Center and it has been attended.

    We’ll be closing this to prevent confusion of multiple requests. Should you have any further questions, please feel free to contact us anytime.

    Have a great day!

    Thanks,
    Darl

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    simpsonautumn71_359

    I have the same issue, and it won't let you watch any of the episodes right?

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