failed video loading i used to watch dramas in the old webpage and it's easier to open the dramaseried but now no matter how many timnes i clicked on the PLAY butrton, it won't start LOADING! What's possibly wrong with this new web page ?? Have more questions? Submit a request Related articlesProblem with videos "Not available in your region" error message Video taking a long time to load Video available on viki.com but not on mobile apps "Not available in your region" error message Comments mpreyes Delete Edit October 02, 2012 19:55 me too...it started two weeks ago. Now I can't watch any videos from viki, it says..."we're sorry video failed to load..." Viki center replied on my email regarding my complaint and sent me this link to add another comment. I guess I'll be doing this for the nth time until I just watch other video host. markisisdaebak Delete Edit November 19, 2012 03:29 Yeah its doing this to me and i cant Find ANY solution to fix this.... looks like ill just have to watch videos elsewhere. Lolita Delete Edit November 19, 2012 04:35 Porfavor ,deseo que se arregle las descargas de los capitulos de los doramas,ya que estan pesimos ,no se abren y me quedo en las misamas sin poder terminar dever la pelicula.Gracias. xiangua95 Delete Edit December 04, 2012 14:52 me too but not all videos just 3,7,11,12,13,14,15 of lakorn Dung Duang Haruthai Dayanara Delete Edit January 02, 2013 02:35 los videos no se descaragan el tiempo de espera o acaba y apenas ayer los veia bien ¿QUE PASO? Eleanne06 Delete Edit January 02, 2013 04:23 I´m sorry...why isn't it working?? it doesn't play!!... what's going on? I can´t do anything! T.T THANKS FOR EVERYTHING Juliana Delete Edit January 02, 2013 08:23 Me too, for over these last 2 days, I couldn't watch any Korean Drama Episode with VIKI Website any more?? VIKI, Did you have a problem with your SERVER???? But my Sister in Virginia, WA. She can watch MY QUEEN ON THE NUMBER 19. But I couldn't ?? firstname.lastname@example.org Luchs Delete Edit January 03, 2013 04:24 have been trying to watch The Great Doctor (aka Faith) for the past 2 days, i can watch perhaps 3mins, then it stopped, i tried it again, watched for like a minute, then it stopped. right now it won't even load. dymmamie Delete Edit January 03, 2013 11:13 I can't watch Love, Now.... please help us!! aktasaka Delete Edit January 03, 2013 17:24 Since j2 days ago suddenly not loading. Opening the site and selection works but when clicking on play, unable to load. How do you remedy this? Ednna Delete Edit January 04, 2013 03:17 Guess im not the onlly one..... I was watching it on monday, and on tuesday couldn't see anything... Waht happen??? Ednna Delete Edit January 04, 2013 03:17 Guess im not the onlly one..... I was watching it on monday, and on tuesday couldn't see anything... Waht happen??? olanowak Delete Edit January 05, 2013 17:54 Yesterday and Today every drama dont work....every time is loading and loading or drama stopped in 3 seconds and dont play ;/ Only Taiwans drama good working....I would like see Korean dramas and I m very sad in this situation ;/ I listened that in other country is the same problems. I please help us :) Miss_Z23 Delete Edit January 06, 2013 01:51 Uhm, I don't mean to give false information. But, I believe that Viki itslef is having issues with the videos, so it's not you guys alone that's having these problems. olanowak Delete Edit January 06, 2013 16:29 I tried to include vido today in the morning and worked normal...but now at 17.00 is the same problem....videos stopped every time...I must say that I have speed internet and it isnt problem with my computer. I think server on Vikii website is broken because some people cant see dramas in comfort at night ;/ I hope that somebody from website administration do something with this situation....it lasts as many as many days ;/ maddymappo Delete Edit January 07, 2013 00:42 I can get some videos but not others??? olanowak Delete Edit January 07, 2013 18:20 I included vikii today at 17.00 and it was for a moment well but for moments, now then again is the same problem ;/ I m tired this situation,I don't know even if somebody is repering it ;/ nobody of administration called this subject nothing, so this situation already lasts almost a week ;/ Whether somebody can help us whether no? What's going on? elsielove Delete Edit January 09, 2013 04:22 Am having the same problems everyone is having.... The video keep stopping and starts on next episode... I hope viki solves the issue soon... My k-drama is like crack to me. LOL.... Brielle Delete Edit January 13, 2013 00:52 I have been having this issue for about a week now too. It seems that during certain time periods during the day I can watch the videos just fine, but then at night it starts with them freezing and me constantly having to repload the entire page and then eventually all the videos just stop playing. Is this because Viki is working on the site during these hours? Or is it because too many people are using the site at these hours and overloading the server? I wish someone from Viki Administrative would address, or at least acknowledge this problem. olanowak Delete Edit January 13, 2013 12:12 If you can write to administration. I wrote. I don't know whether if they will help us but if many people are writing them perhaps they will do something with this problem olanowak Delete Edit January 22, 2013 20:59 I have the same problem all time from cutting dramas. Every videos isn't starting. ; / I wait on help about month, I hope that this situation will change...Administration HELP US please. bhart8472 Delete Edit January 25, 2013 00:30 I got through about five minutes of ep 14 of Queen In Hyun's Man, and then it just gave me an error message that Viki can't find the video and tried to boot me ahead to ep 15. This isn't the first time, either! Very unpleasant. Praveena Delete Edit January 25, 2013 19:05 why cant i watch kuzey guney? its saying vid is made private.somebody plz help...:( Alicia29 Delete Edit January 26, 2013 15:29 HOLA SOY NUEVA EN VIKI, Y ME ENCANTA,...EL JUEVES COMENCE A VER LOS DRAMA Y AL PRINCIPIO TODO ESTABA BIEN....PERO DE MOMENTO EL CAP 16 DE BAD LOVE NUNCA DESCARGO DESDE ENTONCES HE TRATADO CON VARIOS DRAMAS Y NINGUNO DESCARGA, PENSE QUE ERA MI INTERNET O MI COMPUTADORA, PERO NOOOO. Y HASTA LA APLICACION PARA EL CELULAR NO FUNCIONA. PLEEEEAAAASEEEE. OJALA PUEDAN ARREGLARLO RAPIDO.....GRACIAS POR TODO EL TRABAJO MARAVILLOSO QUE HACEN. anastasia07 Delete Edit February 21, 2013 18:30 hola hola!!! tengo problemas para cargar los videos, en todos me dice que ha habido un error y no puedo cargar nada, ayuda porfa!!!! grax xD Shihina Delete Edit April 10, 2013 16:41 Same here!!! I used to be able to watch dramas on the old viki web page but on this new one its hopeless!! It just won't play!! Please fix this. dhez_lapid Delete Edit April 10, 2013 20:04 I can't watch any video too on viki's new website. please help!!! Eliariana Delete Edit April 11, 2013 14:56 Yo hace tres días podía ver los doramas pero ahora no puedo ver mi capitulo 11 de rooftop prince ni nigun otro vídeo por que ni siquiera carga no me sale nada por favor arreglen este problema racoon Delete Edit April 25, 2013 03:43 Hello Viki!!! Are you listening? Loads of people can't watch your videos. I've done everything. My computer automatically updates adobe flash, I've restarted it, I've cleared my history and cookies, I've set the video quality at 240p, etc. Ever since the switch to the new Viki, I haven't been able to watch a single video the whole way through. I keep trying every day though thinking you're going to fix this. The videos load but only play for about 2 seconds then buffer for a minute or more. Even if I pause the video to allow the video to buffer and load for like 10 minutes, it still won't play. pamatthew99 Delete Edit May 24, 2013 09:44 They don't answer questions , they just continued to ignored us Please sign in to leave a comment.